Ygrene is committed to a higher level of customer service and security.

Ygrene is committed to best-in-class consumer protections. Our efforts to protect you begin long before you ever sign your financing agreement, and continue for as long as you are a Ygrene customer.
Ygrene Consumer Protections
Clear Financing Terms
Before you sign any paperwork, we ensure that you fully understand your financing agreement.
Ygrene Consumer Protections
Contractor Accountability
We're also selective about which contractors can offer our financing. We review every contractor who offers our products, and help you resolve any issues that come up with them. Your contractor will not recieve final payment until you've signed off that your project has been completed to your satisfaction.
Ygrene Consumer Protections
Ygrene Consumer Protections
First Payment Alert
We send a series of reminders before your first payment is due along with your property taxes, so there are no surprises.

Always know what you're signing up for.

Clear paperwork with key disclosures
Ygrene Consumer Protections
Easy-to-understand financing terms, repayment process, benefits, and risks are all clearly outlined for you before signing your financing agreement.
Live financing agreement review
Ygrene Consumer Protections
A Ygrene Financing Specialist will go over your contract with you, so you can ask questions, get further details, and feel confident before you sign.
Language translation services
Ygrene Consumer Protections
A translator can work with you to review financing materials in your native language. Sample documents in Spanish are also available upon request.
Access to Ygrene support team
Ygrene Consumer Protections
Have a question or concern before, during or after your project? Call (866) 634-1358 anytime. A Ygrene Financing Specialist is here to help.

Change your mind after you've signed? No problem.

With Ygrene, you can cancel your financing agreement within 3 business days of signing the paperwork, penalty-free. Simply fill out and return the cancelation request form that already included in your Ygrene financing package.

Change your mind after you've signed? No problem.

With Ygrene, you can cancel your financing agreement within 3 business days of signing the paperwork, penalty-free. Simply fill out and return the cancelation request form that already included in your Ygrene financing package.

Ygrene holds your contractor accountable.

Ygrene Consumer Protections
Paid upon completetion
Final payment isn't released to the contractor until you sign off that the work has been completed to your satisfaction. (On-site inspection provided, if required.)
Ygrene Consumer Protections
We've got your back
If you and your contractor aren't seeing eye-to-eye on service that's been delivered, we give you a single Ygrene point of contact to help you come to a resolution.
Ygrene Consumer Protections
Thoroughly vetted contractors
Contractors who are eligible to offer Ygrene financing must undergo an extensive screening and training process, including an in-depth criminal background check.
Ygrene Consumer Protections
Project pricing protection
Before approving an application for financing, Ygrene reviews your contractor's estimate to confirm that their proposal meets acceptable guidelines for energy efficiency, hurricane protection or renewable energy.

Get a heads-up before your first payment is due.

After you've completed your project, we will send you 3 seperate reminders to let you know when your Ygrene financing repayment will first appear on your annual property tax bill.

This is just an extra measure to make sure you're in the loop; this date will already have been disclosed to you during your disclosures phone call prior to signing your paperwork, as well as provided during your welcome call.

Get a heads-up before your first payment is due.

After you've completed your project, we will send you 3 seperate reminders to let you know when your Ygrene financing repayment will first appear on your annual property tax bill.

This is just an extra measure to make sure you're in the loop; this date will already have been disclosed to you during your disclosures phone call prior to signing your paperwork, as well as provided during your welcome call.

Have another question about Ygrene?

We're here to help.