How can we help?

Our greatest satisfaction comes from helping people turn their dreams for a safer, more comfortable and energy efficient home into a reality.

Contact Customer Service

  • Monday – Friday
    9am – 8pm EST
  • Saturday
    9am – 6pm EST
  • Sunday

Normal business hours are Monday – Friday, 11:00 AM – 8:00 PM EST

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In the event you have a consumer complaint, questions about your financing obligations related to the contractual assessment, or your contractual rights under the terms of your contract, you can contact either this toll-free telephone number or email address provided and receive a response within 24 hours or one business day.

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We're committed to the very highest standards of customer service and transparency.

Representatives are trained to receive, manage, track and proactively resolve your concerns as quickly as possible. We want to make sure that you fully understand the process and are completely happy. So please, If something's not right, let us know how we can help.

Our customer complaint process is in place to ensure any concerns are addressed in a timely manner with clear communications regarding the resolution.

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Or, give us a call at 866-634-1358.